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Problem with Metamorphose

Dec. 22nd, 2009 | 10:30 am
posted by: ravenslolita in egl

Hey guys I have a question for you,

so about six months or so back I placed an order for an item that was sold out on their web store. I received the confirmation email and then waited to hear back from them on when my item had arrived so I could pay them and get my item. I waited a week or two and still hadn't heard from them and emailed them asking about the status of my item and had been told my reservation had been canceled because I had not paid and that I was no longer able to reserve items from them. Well, that was interesting news and I never received any email contact from them that my item was ready for me to pay. Now I have been ordering from them since 2002 and have never, ever, had any problem with email communication with them in the seven years I have been ordering from them.

So, I emailed them explaining that I had not received their emails and asked if it was possible to pay for my item as I never received their original emails. They told me I have two days to pay or that I would never be able to reserve from them again. And seeing as I was ready to pay immediately it wasn’t a problem. So, I apologized for the problem and thanked them for letting me fix the problem with them and paid right away. I got my item and I thought it was all behind me.

With the lucky Packs that just came out I thought I’d by myself an early birthday present and today I received an email from them:
“Hello. Thank you for ordering at Metamorphose.
This time, we accept your order, and it will be shipped after Dec. 28 (Mon) at the earliest.
But you have to understand that we don't accept your reservation
because you had ignored my e-mails last time you ordered "sold out item".”

Well, now last I heard the problem had been fixed and they told me that I would be able to reserve items from them. So I was upset when they sent this email. I have been a good customer for seven years and they are subbing me because their emails had been lost in the Ethernet. I still have all of the emails that passed between aya and myself on this situation, doubt it'll help but I can hope.

So my question to all of you is has anyone had this problem? Was it resolved or what? I’ve emailed them and asked them about the situation but it has really upset me.

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egl

Winter meet in Gothenburg 19th of december

Dec. 22nd, 2009 | 05:01 pm
posted by: krapyl in egl



Click for pictures. Quite a few. )

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egl

Online restock petition to Bodyline

Dec. 22nd, 2009 | 04:05 pm
location: Burgos, Spain
mood: hopeful hopeful
posted by: shergyan in egl

Please, help us signing the petition ^^ )

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egl

Anna House parcel-mix up!

Dec. 22nd, 2009 | 03:21 pm
posted by: subtexxt in egl

Hello ladies! It seems that Anna House has mixed up my order and I've got a completely different item. If any of you have also received the wrong parcel, please tell me!
Cut for the uninterested! )

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egl

Time to look back ...

Dec. 22nd, 2009 | 02:04 pm
location: Germany
music: Matze erklärt den Techno Tanz xD
posted by: warai_otoko2501 in egl

Almost end of the year... time to look back: Here a photo I already made in May 2009 - but edited in Photoshop just the day before yesterday - that I want to share with you :D In this photo: madaristocrat

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egl

What is your favourite brand?

Dec. 22nd, 2009 | 11:27 pm
mood: nostalgic nostalgic
music: WASP - Trail of tears
posted by: snoos_the_moose in egl

Tonight I am just siting at home, so i decided to try out a few quick co-ordination with a few new things i have. 
As I tried on my new Metamorpose velveteen skirt, it hit me that Meta really is my favourite brand and i love it so dearly.
My reason?  they have always made, and still make amazing Gothic lolita pieces, and even though they sometimes come up with some strange designs, they are still going strong after all these years.

So lovely ladies of EGL, My question to you is.....

What is your favorite brand? and what is it about that brand that makes you love it so dearly?

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egl

Just Curious..

Dec. 22nd, 2009 | 12:43 am
posted by: sleepy81193 in egl

Lolita... storage boxes o.o )

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egl

Quick FYI

Dec. 21st, 2009 | 11:35 pm
posted by: ladydouji in egl

In case you haven't been checking Metamorphose's site the 2009 Winter Lucky Packs are now available. Lucky Packs I just ordered mine and it should be arriving shortly after I get home from visiting family.

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egl

Closet Child quick question.

Dec. 22nd, 2009 | 04:58 am
posted by: stellaxfleuret in egl

Read more... )

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egl

Lolifying a mobile phone?

Dec. 21st, 2009 | 09:12 pm
posted by: death_spoon in egl

Looked in the memories to no avail.

I know a lot of girls deco their iPhone cases, but what about the contents of the phone? What are some things you do to make your iPhone, or mobile phone, lolita/decora/gothic/aristo/punk/classic? Do you set your wallpaper to Imai Kira's work? Have different clothes as User ID's for your loli freinds? Have lolita-themed music for ringtones?  And what about apps?

Are there any vaguely lolita iPhone apps out there?

Sparkle )

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egl

Contest Poll Now Open!

Dec. 21st, 2009 | 08:37 pm
posted by: tian_shi in egl

The Music Themed Monthly Contest Poll on [info]sew_loli is now open!

Please vote for your favorite entry!

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egl

My New Bows - Headbands - Clips - Haircombs

Dec. 21st, 2009 | 08:21 pm
posted by: kawaiifrenzy in egl

Hi everybody I wanted to show ya some of the new hair accessories I got, lots of pictures under the cut. I love the fact that my 2 sisters and I all love lolita fashion and my mom teaches us how to make stuff. Oh and by the way if there are any lolitas in Southern Virginia hit me up maybe we can have a meetup holiday party. I went to the community over there but it hasnt been very active it seems. Candy Top Hat Read more... )

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egl

EGL, I propose to you a question

Dec. 21st, 2009 | 04:21 pm
posted by: purinyappykura in egl

So I was thinking of doing a cosplay later on this year, and I'm sick of sewing and really can't sew to save my life.

My question is this:
Do you think it's appropriate to post a WTC on egl_comm_sales for a cosplay that is very similar to a lolita outfit?

For example the skirt shape, bodice idea, a lot of the patterns would be similar, etc.

For me, anyway, I am more familiar with this community and its seamstresses, and would rather trust one of our own with my money. I know how this community works, I know tons of people on here, I know how to get advice, etc etc. Generally easier and feels more secure.

So should one only post to the comm_sales for items relating directly to lolita fashion, or would it be fine to find a seamstress for something like this?

Opinionnnns?

EDIT: General consensus is to just vaguely ask for a commissioner to PM you or along those lines.

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egl

Cincinnati Lolita Meet Up, Tommorow On December 22nd

Dec. 21st, 2009 | 06:38 pm
posted by: digitailgurl in egl



It's the Most Wonderful Time of the Year Again~ )

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egl

Multiple IW sizing questions, and a name-that-jsk?

Dec. 21st, 2009 | 03:11 pm
location: USA
mood: content content
music: City Noise- Scarling.
posted by: eden_lies in egl

Measurement help~ )

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egl

Closet Child question

Dec. 21st, 2009 | 08:16 pm
posted by: asa_chan in egl

After CC changed the order process for international customers (cart system) do they still allow you to hold the item for a month? Has anyone asked that/done that?

Thanks in advance. :)

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egl

(no subject)

Dec. 21st, 2009 | 01:41 pm
posted by: 1267389 in egl

Has anyone seen American Apparel's new petticoat (pictures at link may not be sfw)? It only comes in white, unfortunately, and it looks really short on the model, but the description says it's 23" long. If anyone has tried it on I would love to know what you think of it.

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egl

Bodyline boots question and Baby stockphoto request

Dec. 21st, 2009 | 05:30 pm
location: Austria, Linz
posted by: yumikoyui in egl

thank you for your help! )

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egl

SYD Xmas Dinner Meet 19th DEC

Dec. 22nd, 2009 | 02:15 am
location: sydney, australia
posted by: hehalana in egl

These are the photos from the dinner meet the Lovely orange_rotted organised here.

(Fake cut to photos)

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dir_en_grey

Selling magazines

Dec. 21st, 2009 | 12:25 pm
posted by: otsu in dir_en_grey

( You are about to view content that may not be appropriate for minors. )

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